Ana Luisa Araujo Sousa - CRP 09/21773

Frequently Asked Questions about Psychological Care

Direct answers to understand first contact, formats, confidentiality, scheduling and privacy.

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Questions and answers

Before WhatsApp

Use an objective first message with only practical details.

Formats

Care may be online or in-person according to the case.

Privacy

Clinical details belong in the appropriate professional context.

How it works

The first contact organizes availability, format and next steps.

  1. 1

    You send a message

    The first contact focuses on availability and practical guidance.

  2. 2

    The request is reviewed

    Direct answers to understand first contact, formats, confidentiality, scheduling and privacy.

  3. 3

    Schedule

    Day, time, format and guidance are agreed before the first session.

Main services

Online therapyIn-person carePsychotherapy for youth and adultsPsychologist for adolescentsPsychological assessmentNeuropsychological assessment

Care and limits

What is the first session like?

The first session helps understand the request, explain care and assess the best way to continue.

Is psychological care confidential?

Yes. Psychological care follows professional confidentiality, ethics and technical responsibility.

How do I choose between online and in-person care?

The choice considers preference, request, privacy, connection, location and professional criteria.

Where can I find information about adolescents and assessments?

Use the adolescent psychologist page and the psychological and neuropsychological assessment pages.

How does scheduling by WhatsApp work?

WhatsApp is used for availability, format and practical guidance, without detailed clinical exposure.

What should I send in the first contact?

Send basic contact information, city, preferred format and general availability.

Where are fees and availability informed?

These details are checked directly on WhatsApp.

How does the site handle privacy and data?

See the Privacy Policy for data, cookies, analytics and external contact links.

Check availability

Send a brief message to check availability and next steps.

Check availability